Refund Policy

1. Overview

All in-app purchases and subscriptions for Baska are billed exclusively through Apple App Store and Google Play Store. Refunds are managed according to the store policies detailed below.

2. How to Request a Refund

Apple App Store (iOS / iPadOS / macOS)

Apple processes all refunds directly. Visit reportaproblem.apple.com, sign in with your Apple ID, select "Request a refund", and choose Baska from your purchase history.

Google Play Store (Android)

Within 48 hours: Request a refund directly via Google Play Purchase History in the Play Store app.

After 48 hours (Up to 14 days): Email [email protected] with your Google Play Order ID (e.g. GPA.xxxx-xxxx-xxxx-xxxxx) for review under our 14-day policy.

3. Canceling Subscriptions

To stop auto-renewable billing for Baska:

iOS: Settings → Apple ID → Subscriptions → Baska → Cancel Subscription.
Android: Google Play Store → Profile → Payments & Subscriptions → Subscriptions → Baska → Cancel Subscription.

4. Contact Support

Email: [email protected]
Company: PT Trendcas Global Digital